Terms of service

Last Updated: August 01, 2026

Welcome to Kadhiyal Banarasi. By visiting our website, making a purchase, or engaging with our services, you consent to the Terms outlined below. We urge you to read them thoroughly before navigating our platform.

1. Website Usage

You agree to utilize this platform strictly for lawful purposes and refrain from activities that:

  • Damage or interfere with our website or digital systems.

  • Exploit our content, product details, or imagery.

  • Falsify your identity or submit incorrect information.

We hold the right to block access for any user who breaches these conditions.

2. Product Details & Pricing

We make every effort to display accurate pricing, colors, and product descriptions. Note that:

  • Slight variations in texture and color might appear due to screen settings or lighting conditions.

  • Handcrafted and handloom items inherently feature natural inconsistencies.

  • Prices are subject to alteration without prior warning.

In the event of an incorrect listing or pricing error, we retain the right to alter or cancel the affected order.

3. Order Processing & Payments

Once you finalize an order:

  • It is deemed confirmed only upon successful payment receipt.

  • We offer Prepaid and Cash on Delivery (COD) options within India.

  • Processed orders cannot be canceled or modified.

  • All transactions run through secure, third-party payment processors.

  • We do not save your complete bank or credit card details on our servers.

4. Delivery & Shipping

Delivery schedules are approximations and can fluctuate based on location and logistics.

  • We are not accountable for delays stemming from weather, customs, courier issues, or unforeseen emergencies.

  • For comprehensive details, please refer to our dedicated Shipping Policy.

5. Returns, Refunds & Exchanges

Kadhiyal Banarasi strictly adheres to a No Return and No Exchange Policy, with the sole exception being defective or damaged items reported within 7 days of delivery.

  • In such scenarios, only an exchange will be facilitated.

  • We do not issue refunds under any circumstances.

  • Please consult our Return & Refund Policy for comprehensive guidelines.

6. Intellectual Property

All materials present on this site—including graphics, text, videos, designs, and brand elements—are the exclusive intellectual property of Kadhiyal Banarasi.

  • You are strictly prohibited from copying, distributing, reselling, or reproducing our content.

  • Using our product descriptions or images without written consent is forbidden.

  • Unauthorized utilization may lead to legal consequences.

7. Third-Party Integrations

Our platform may feature links or tools from third parties (e.g., social media widgets, analytics, payment gateways).

  • We hold no liability for their actions, content, or privacy standards.

  • Engaging with these external services is governed by their respective terms and conditions.

8. Liability Limitations

To the fullest extent permitted by applicable law:

  • Kadhiyal Banarasi will not be held responsible for any consequential, incidental, or indirect damages.

  • We are not liable for losses resulting from customer misinformation, courier delays, or product misuse.

  • Navigating and using this website is done entirely at your own risk.

9. Indemnification

You agree to protect and hold harmless Kadhiyal Banarasi, its affiliates, and team members from any damages, claims, or losses that arise due to:

  • Your breach of these Terms.

  • Improper use of our products or website.

  • Submission of false or misleading information.

10. Privacy & Data Handling

We manage your personal details in accordance with our official Privacy Policy.

  • By accessing this site, you agree to the collection and application of your data as outlined therein.

11. Policy Modifications

We reserve the right to revise or amend these Terms at our discretion.

  • Updated conditions will be published on this webpage alongside a new effective date.

  • Your continued use of the platform signifies your acceptance of these modified Terms.

12. Governing Law & Legal Jurisdiction

Kadhiyal Banarasi is based in Varanasi, India, and all transactions on our site are processed within India. These Terms are regulated by and construed in alignment with Indian law.

  • Irrespective of the buyer’s location or residence, any legal claims, disputes, or proceedings associated with our website, services, or products will fall exclusively under the jurisdiction of the courts located in Varanasi, Uttar Pradesh, India.

13. Contact Information

If you have any inquiries regarding these Terms, please reach out to us:

Kadhiyal Banarasi

  • Email: kadhiyalbanarasi01@gmail.com

  • Phone: 

    • JAVED RAZA (Owner)+91 9839001166
      SHOP No.+91 9219031221,
      ZAIN RAZA +91 6393615473

  • Address: Near Reroi Talab Maidan Nagina Masjid, Bhelupur, Varanasi, Uttar Pradesh 221010

At Kadhiyal Banarasi, we are dedicated to transparency, respect, and trust—principles that are intricately woven into every customer experience, much like our traditional sarees.